Corporations suck the life out of me.
Monday, June 30th, 2008I will admit that I have a small problem when it comes to new gadgets and amenities. For example, it wasn’t long after I purchased a brand new television that I had to have HD cable to go along with it. That being said, I have had a hell of a time dealing with a couple of major companies in the past couple of months.
First, let me just say that if you are currently looking for a cell phone company or are looking to switch from your current carrier, DO NOT USE SPRINT. They do not listen to one word of your complaints, they constantly put you on hold when trying to voice concern about your service, they steal money from you and use a “refund” service that charges you $25 per transaction and then expect you to wait 2-6 weeks for your check rather than just placing the money directly back into the account that they originally stole it from!! In other words, they are horrible.
Then there is Comcast. Our local cable company was recently bought out by the devil…excuse me, Comcast. Some of you may have nothing but sunshine and lollipops inside of you when you hear that name, but not I. They take my bandwidth, they make cable boxes that don’t work with my TV and they “can’t figure out why your internet isn’t working properly. It looks to me like you are hooked up and should be able to surf at your earliest convenience. Click…” That’s right, they hung up on me when they had exhausted all but one more option, taking the blame.
As it turns out, my money should be back into my account in 1-3 business days from Sprint. I don’t care, I am now going online to find a way out of my contract. Also, I fixed my internet problem myself. The problem actually was on my end but, that doesn’t mean a thing to me when I get hung up on by someone I am paying each month to be a SERVICE. Ha! That word has lost all of its meaning to Sprint and Comcast.